Deborah Snow Walsh, Inc.
We dial direct and listen closely Nationwide Access to Diversified Leadership

Leadership and the New Reality
The rules of business are changing - which means that the job of the leader is changing. What will it take to be a leader of the future? The courage to face reality. The humility to admit that you don't have all the answers. The commitment to make change.

Lessons for Leaders
  1. Leaders "get on the balcony": They step back, observe the fray, and interpret organizational dynamics in real time.
  2. Leaders know how to listen musically as well as analytically.
  3. Leaders assemble confidants and allies - for emotional support, as sources of information, to draw fire on their behalf.

  4. Leaders inspire others by identifying where people find meaning and by finding connections between specific tasks and the organization's purpose.
  5. Leaders demonstrate courage and stamina - an ability both to generate heat and to take heat.
  6. Leaders demonstrate compassion and integrity: They respect the plans of change and the coping mechanisms that people us.
  7. Leaders treat "ripe" and "unripe" issues differently and, all else being equal, they tackle ripe issues first.
  8. Leaders manage the timing of distress. They disturb people only when they have the time and the credibility to spend on dealing with the consequences.

Leaders seek opportunities for catharsis and spiritual renewal.

Leaders who possess these skills are difficult to find. Deborah Snow Walsh, Inc. has developed a reputation for filling difficult gaps. Let us help your organization identify and recruit executive leadership talent with a difference.

From an article in "Fast Company", June, 1999, by William C. Taylor based on an interview with Ronald Heifetz, Director of the Leadership Education Project at Harvard University's John F. Kennedy School of Government.